FAQ

FREQUENTLY ASKED QUESTIONS


Darling Duck is a subscription service that allows members to borrow baby clothing that can be swapped as often as needed. Darling Duck offers two bundles: the Mini Bundle provides access to 3 outfits and is ideal for supplementing your baby’s wardrobe, the Essential Bundle provides access to 6 outfits and can serve most of your baby’s clothing needs.
We are constantly buying the latest styles from boutique quality, unique brands including independent clothiers from around the globe and premium brands such as Milkbarn, Toobydoo, Coccoli, Tesababe, Petit Lem, Angel Dear and more. We focus on finding cute, classic styles with great quality. Our styles typically have an average retail price of $40.
We currently offer sizes up to 24 months. The following size chart may be helpful when selecting your size - 3 months [7-12lbs, 18-23"] 6 months[12-17lbs, 23-27"] 12 months [17-22lbs, 27-29"] 18 months [22-27lbs, 29-31"] 18-24 months [27-30lbs, 31-33"]
Yes, you can swap one thing or everything (and anything in between) at any time. Simply place the items you want to swap in the return envelope and we’ll send you something new. Be sure to update your profile if you need a different size.
You can send back anything (or everything) as often as you want. Shipping is free! Most customers swap items about once per month.
Each Darling Duck shipment comes with a pre-paid, pre-addressed return label and envelope. Simply place the clothes you want to return in the envelope, stick the label on the front and send with your regular mail (USPS).
We know kids can be destructive, that’s why we will accept clothes back in any condition! If you are unable to return an item because it was lost, stolen or destroyed you may be charged a replacement fee.
We focus on providing cute, classic styles for your baby. You can include any notes in your profile and we will do our best to accommodate your specific style preferences.
Enter your child’s size information in your bundle details including fit and any other notes. As your child grows, update your information or send us a note with your return or at hi@darlingduck.com.
We only reuse items that are like new. Everything we receive is tumble washed, steamed and inspected to our 10 point quality inspection before being sent out to another customer. Items that have: marks, stains, rips, frays, holes, odors, stretching, pilling, missing parts or fading are not sent to customers; instead they are donated or recycled.
Of course! You can purchase items for up to 60% off retail, just send us a note at hi@darlingduck.com
Darling Duck packages are shipped with 1-3 day priority shipping both ways.
Sign up for a bundle and enter the code during check out. You’ll have to provide your payment information, but will only be charged after the duration of your gift (and one month free!).
In your account, go to Order History and select cancel. Remember to send all the outfits for that bundle back within 10 days of cancelling the bundle or you may be charged.
Billing will start 1 month from sign up. Simply send back the outfits and cancel your bundle before then to avoid being charged.